Privacy Policy
Your privacy and data security represent our highest priorities. Discover how we collect, protect, and manage your personal information dengan standar keamanan enterprise tingkat dunia yang terdepan dalam industri gaming.
Types of Data We Collect
Personal Identification and Verification Data

Khelostar systematically collects comprehensive personal information essential for providing secure gaming services, maintaining regulatory compliance, and ensuring platform integrity. During the account registration process, we gather critical identification details including full legal name, date of birth, residential address, email address, phone number, and nationality information. This data enables us to verify user identity, confirm legal gaming eligibility, establish secure communication channels, and comply with international anti-money laundering regulations and know-your-customer requirements.

All personal data collection practices strictly comply with GDPR, CCPA, and Indian Personal Data Protection Act regulations untuk menjamin perlindungan privasi yang komprehensif dan terdepan.
Gaming Activity and Behavioral Analytics Data

We comprehensively collect gaming activity data to enhance user experiences, ensure fair play standards, provide personalized services, and maintain platform security. This includes detailed gaming histories, session durations, game preferences, betting patterns, performance statistics, and user interaction data. Technical information such as device specifications, IP addresses, browser versions, operating systems, connection details, and geolocation data are automatically collected for security monitoring, fraud prevention, and platform optimization purposes.

  • Complete account registration and comprehensive identity verification documentation
  • Financial transaction records including payment methods and transaction histories
  • Detailed gaming activity logs, preferences, and behavioral pattern data
  • Device identification, technical specifications, and connection information
  • Customer service interactions, communication records, and support histories
  • Security authentication data, access logs, and account protection information
Cookies and Advanced Tracking Technologies
Essential Functional and Security Cookies

Khelostar deploys sophisticated cookie technologies and advanced tracking mechanisms to deliver seamless user experiences, maintain platform functionality, and ensure optimal security standards. Essential cookies are absolutely critical for core website operations including user authentication, session management, security verification, fraud prevention, and basic navigation features. These cookies cannot be disabled without significantly compromising platform functionality, user experience quality, and security measures.

Analytics and Performance Enhancement Cookies

We implement advanced analytics cookies to gather comprehensive user behavior insights, monitor detailed platform performance metrics, and optimize gaming experiences through data-driven analysis and continuous improvement initiatives. These cookies collect aggregated information about page navigation patterns, feature utilization rates, user engagement metrics, and performance data without compromising individual privacy atau mengidentifikasi informasi pribadi pengguna secara spesifik.

Cookie preferences can be comprehensively managed through browser settings or our dedicated preference management center, though disabling certain cookies may significantly limit platform functionality and user experience.
  • Session management and secure user authentication cookies for protected access
  • Personalization and customization cookies for optimized user interface preferences
  • Security and comprehensive fraud prevention cookies for platform protection
  • Performance analytics and optimization cookies for continuous improvement
  • Marketing and targeted advertising cookies with explicit user consent and authorization
  • Third-party integration cookies for payment processing and external service connectivity
Data Protection and Advanced Security Measures
Enterprise-Level Encryption and Storage Security

Khelostar implements industry-leading enterprise-grade security infrastructure designed to protect personal data against unauthorized access, modification, disclosure, destruction, or any form of security breach. All sensitive information is encrypted using advanced AES-512 encryption protocols both during transmission and while stored on our highly secure servers. Our state-of-the-art data centers feature comprehensive physical security measures, multiple redundant backup systems, advanced disaster recovery protocols, and 24/7 monitoring to ensure continuous data availability, integrity, and protection.

Access Controls and Comprehensive Data Governance

We maintain extremely strict access control policies that limit data access exclusively to authorized personnel who require such access for legitimate business operations and regulatory compliance. Our comprehensive data governance framework includes role-based permission systems, mandatory multi-factor authentication requirements, regular access audits, comprehensive employee background checks, and mandatory data protection training for all staff members. Independent security assessments and penetration testing are conducted regularly by certified cybersecurity professionals to validate our protective measures dan memastikan keamanan data yang berkelanjutan dan terdepan.

We never sell, lease, trade, or share personal information with third parties for marketing purposes without explicit user consent, authorization, and complete transparency.
  • Advanced 512-bit AES encryption for comprehensive data storage and transmission protection
  • Sophisticated intrusion detection and prevention systems with real-time monitoring capabilities
  • Regular comprehensive security audits and vulnerability assessments by certified professionals
  • Secure data centers with biometric access controls, surveillance systems, and physical security
  • Extensive employee background verification processes and mandatory confidentiality agreements
  • Comprehensive incident response protocols and data breach notification procedures
Data Retention and Secure Deletion Protocols

We retain personal data exclusively for the minimum duration necessary to fulfill collection purposes, meet legal obligations, resolve disputes, and enforce contractual agreements. Account information is typically maintained during active user relationships plus reasonable periods thereafter for regulatory compliance and legal requirements. Users can request comprehensive data deletion subject to applicable legal constraints and business necessities. Upon account termination, we securely delete or anonymize personal data according to established retention schedules and stringent regulatory requirements untuk memastikan privasi data terlindungi sepenuhnya bahkan setelah hubungan bisnis berakhir dengan protokol keamanan yang ketat.